State of the Art Report „AI in Retail“

The report by the KI Bundesverband’s Retail Working Group provides a comprehensive overview of how artificial intelligence is transforming the German retail sector. From personalized product recommendations and smart inventory management to in-store innovation, the report highlights practical use cases and business value. It also identifies key challenges such as fragmented infrastructure, limited scalability, and lack of standardized monitoring. Clear recommendations are outlined to support policymakers, retailers, and tech providers in building a competitive and future-ready AI ecosystem.